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Terms and conditions

Introductory provisions

These terms and conditions are valid for the purchase in the e-shop www.smeykal.com, operated by Ondřej Smeykal, Tax ID: CZ7512191973, seat address: Kojšice 5, Petrovice u Sušice, Sušice 342 01 (hereinafter refferd to as "Seller")

The terms and conditions define and clarify the rights and obligations of the seller and the buyer.

All contractual relations are concluded in accordance with the laws of the Czech Republic. Contractual relations not covered by these Terms and Conditions shall be governed by the Civil Code (Act No. 40/1964 Coll.) And the Consumer Protection Act (Act No. 101/2000 Sb.). Confirming the binding order, the buyer confirms that he is familiar with these Terms and Conditions and agrees with them.

Shipping and Returns policy

Our mail-order business is available worldwide.

Orders made via our eshop are mandatory.

Order

When completing your order, carefully check all data you provide. In the case of mistakes or irregularities the goods ordered will not be able to be delivered. We will contact you at the above telephone number or email.

Delivery time

The ordered items are normally delivered within three weeks (this delivery time may be extended if the item is not currently in stock).

Shipping and packaging

Shipping and packaging within the Czech Republic, in the case of one piece of goods ordered, is 75 CZK. When ordering several items the price for the shipping and packaging is 115 CZK. When taking goods worth over 2 000 CZK the shipping and handling is not charged. The cost of postage abroad within the territory of Europe is 5 EUR. The cost of postage to foreign countries outside Europe will be consulted with the customer by telephone or e-mail (unless the amount is agreed, the goods will not be send).

Delivery method

Goods are sent via the Czech Post on delivery within the Czech Republic and Slovakia (goods are paid upon receipt of the shipment). Goods ordered from abroad is sent right after receiving the payment for the order.

Reclamation period

Reclamation period is 30 days (sometimes it happens you order something else than you really wanted or the size is not right). The reclaimed goods must be sent within 14 days after receipt of the goods back to the seller's address. Goods must be delivered undamaged and in the original state. The money for the goods (not for the shipping) will be sent back via bank transfer or postal order.

In the case of any queries please write to hornova.e(at)gmail.com or call +420 739 991 828